Manager, QA/Sr Manager, QA

About the Role:

The Manager, QA/Sr Manager, QA will provide auditing support for compliance to quality management systems (QMS) implementation and Global Food Safety Initiative (GFSI) food safety standard requirements to the second largest site in the Americas Region. This person will provide site guidance, support and direction to ensure industry standard food safety systems are implemented and effective.  The Manager, QA/Sr Manager, QA will provide customer support for specific product complaints.

Key Responsibilities Include:

• Oversee the implementation and maintenance of quality management systems and food safety systems at the Chatham site.
• Oversee support and guidance for obtaining QMS / GFSI Compliance.
• Oversee the implementation and sustainability of corrective action associated with all gaps identified in the internal and external audits.
• Ensure government and company minimum requirements and policies are respected.
• Preventive Controls Qualified Individual (PCQI).
• Provide support to correct key customer complaints.
• Provide support for any food safety incident.
• Provide coordination of facility inspections/audits aimed at ensuring compliance to BC minimum requirements and continual improvement.
• Quality Culture and Continuous Improvement processes.
• Liaise with R&D, production and sales team to assist with effective and efficient new and transferred product execution.
• Establish and document sanitation procedures and employee compliance.
• Oversee laboratory equipment and QC material supply inventories.
• Drive regional program ideas and improvements.

About you:

• Bachelor’s Degree in Chemistry, Biology, Microbiology or Food Science or equivalent (or engineering degree with 7 plus years in food quality assurance.
• A minimum of 7 years’ experience in food safety to include formal training in HACCP.
• Formal training in Global Food Safety Initiative (GFSI) food safety standards, preferably FSSC22000 or British Retail Consortium (BRC)
• Formal certification in quality management system auditing (ASQ certification in auditing a plus).
• Sound understanding of food safety regulations.
• Strong written & verbal communication skills, analytical ability, leadership strengths and ability to work effectively with a team are required (computer software skills to include Word, Excel and PowerPoint required).
• Extensive knowledge of HACCP, GMP, Pathogen Environmental Monitoring and Facility/Equipment Design.
• Excellent communication skills (presentation, report writing).
• Good interpersonal skills.
• Ability to multi task, drive multiple projects to completion.
• Ability to adhere to GMPs and all other food safety requirements.

Travel requirements:

• occasional 10% to 30% based on assigned project locations.

Others: Environmental / Working Conditions:

• Must be able to freely move around entire facility.
• Ability to work in and be exposed to heat.

What you can expect from Barry Callebaut:

• Competitive salary and comprehensive benefits package
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

Barry Callebaut can offer you a challenging and dynamic international environment that includes a broad range of opportunities for personal growth and development. Apply for one of our interesting positions and start a great career in the wonderful world of CHOCOLATE. Barry Callebaut is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodation during the recruitment process, please contact Human Resources at the Chatham site.