Lead, Continuous Improvement


Chatham, ON, CA, N7M 5K6

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!



The Continuous Improvement Lead will be responsible for leading the improvement processes in the plant.  She/He will manage the development and establishment of a culture which will allow constant improvement of processes and services. This role will provide a framework for improvements by promoting the attainment of results for each responsible project.





  • Working with frontline staff, identifying improvement opportunities and coach employees on how to work more efficiently.
  • Work with production staff to eliminate reoccurring customer complaints/ non-conforming product- operational errors/ standardize processes and increase first time yields.
  • Develop teams in the implementation of continuous process improvement initiatives
  • Defines and creates the appropriate tools, and  KPI to ensure the fulfillment of the mandates
  • Facilitate multidisciplinary working groups (Kaizen or others)
  • Supports and participates in the implementation of all necessary actions to meet the quality standards established and required
  • Control and manage corporate improvement tool such as Teamboard, 5S, 8 Step and problem solving technics
  • Collaborate with other CI specialist throughout the company
  • Prepare relevant reports and statistics to be shared with management and teams





  • Bachelor’s degree in Business or Engineering; including Six Sigma experience;
  • Three to five years’ experience in manufacturing with statistic ability; (Food experience an asset)
  • Good knowledge of the different concepts of  lean manufacturing;
  • Experience in Change Management and Project Management;
  • Ability to plan, coordinate, prioritize and meet tight deadlines
  • High degree of computer literacy (Microsoft Office and SAP) with excellent written and oral communication skills; proven communication skills with ability to work all levels in our site organization.
  • Autonomy and good spirit of initiative
  • SAP program knowledge is an asset


Barry Callebaut can offer you a challenging and dynamic international environment that includes a broad range of opportunities for personal growth and development. Apply for one of our interesting positions and start a great career in the wonderful world of CHOCOLATE. Barry Callebaut is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodations during the recruitment process, please contact Human Resources at the Chatham site.

If you want to learn more about Barry Callebaut, please find further information here.