Sales Manager Distribution-Toronto


Brantford, ON, CA, N3V 0A8

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role:


Under the Commercial Director Gourmet and Specialties Canada, this position will be responsible for sales of chocolate and semi-finished products in the country, customers will be distributors. This position sells the company’s products and services using technical, organizational, and customer knowledge to influence customers and assist them in applying the products /services to their needs resulting in increased revenues. This role is a remote working opportunity with preference given to those living in the GTA or Ontario.



Key responsibilities:


  • Maintain and manage existing accounts according to established sales and revenue goals;
  • Maximize sales margins according to established goals by monitoring/assisting with A/R contracts problems, credit hold issues balances, sales price quotes, customer contacts, production and supply chain problem resolution, market information and new product development projects, etc.;
  • Create and deliver sales presentations and close sales in an effective manner;
  • Develop and maintain effective sales forecasting, planning and territory plans;
  • Research new customer needs and develop an application of products and services in an effective manner;
  • Manage sales expense budget;
  • Ensures that a high professional level of customer service is maintained via resolution of complaints, troubleshooting product supply chain problems, client visits, industry networking, participation in trade shows, chocolate training to distributor’s sales network, etc.;
  • Help maintain product safety by adopting behaviors meeting the established requirements.


              Non-Essential Functions:

  • Maintain up-to-date awareness of activities and industry trends and technical developments that effect target markets;
  • Performs other duties, responsibilities and special projects as assigned.


              Competencies Required:

  • Impact, Influence and Information Seeking;
  • Organizational Commitment;
  • Customer Service Orientation;
  • Self-confidence;
  • Relationship building;
  • Organizational Awareness.



About you:


  • Bachelor’s Degree preferably food related;
  • 10 years of sales experience in a food related industry with distributors;
  • Basic business acumen and demonstrated quantitative skills;
  • Ability to work independently and as an effective team member;
  • Exercises professional conduct and sound judgment in all related areas;
  • Strong communication skills.
  • Ability to travel as needed.



Barry Callebaut can offer you a challenging and dynamic international environment that includes a broad range of opportunities for personal growth and development. Apply for one of our interesting positions and start a great career in the wonderful world of CHOCOLATE. Barry Callebaut is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodation during the recruitment process, please contact Human Resources at the Brantford site.


At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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