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Gourmet Sales Director SEE

Location: 

Belgrade, RS, 11070

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role:

As a Gourmet Sales Director SEE, you will lead and oversee the Gourmet sales team in South East Europe (SEE). You will be responsible for driving sales growth, managing distributors, and maintaining strong relationships with key customers in the region. Your role will involve developing and executing strategic plans to increase volume and margin while ensuring Barry Callebaut’s position as a trusted partner in the Gourmet segment.

This hybrid role offers the opportunity to lead a high-performing team, collaborate with cross-functional departments, and make a significant impact on the company’s business objectives in the region.

 

Key responsibilities:

  • Effectively manage and lead the country sales teams in the SEE region.

  • Develop strategic plans and ensure their successful execution to increase sales volume and margin.

  • Set up efficient distributor networks in each country to promote and sell Barry Callebaut’s portfolio.

  • Build and maintain positive relationships with customers, understanding their needs and providing tailored solutions.

  • Identify new business opportunities and proactively expand the customer base.

  • Monitor competitive threats and adjust strategies accordingly.

  • Organize product launches, seminars, and marketing activities to promote Barry Callebaut’s offerings.

  • Negotiate contracts and ensure proactive portfolio management.

  • Collaborate with internal departments (Demand Planning, Marketing, R&D, Customer Care) to deliver seamless service.

  • Understand customer markets and create bespoke development plans to drive growth.

  • Lead initiatives to introduce new products and projects to customers.

  • Provide accurate volume and financial forecasts in collaboration with Demand Planning.

     

About you:

  • We are looking for an experienced sales leader with a passion for building strong customer relationships and achieving results.

  • Bachelor’s degree in Economics, Finance, or a related field.

  • Minimum of 5 years in the food industry, with vast leadership experience.

  • Proven track record in sales success and distributor management.

  • Strong business understanding and market knowledge of the food industry.

  • Fluent in English (written and oral).

  • Proficiency in MS Office.

  • Excellent negotiation and interpersonal skills.

  • Ability to manage multiple stakeholders and lead a team effectively.

 

We offer:

  • At Barry Callebaut, we believe in supporting our employees through a range of competitive benefits:

  • Employment in a dynamic, industry-leading company that values its employees and fosters professional growth.

  • Opportunities to make a significant impact on business outcomes and contribute to strategic goals.

  • A hybrid working model, providing flexibility to balance on-site and remote work.

  • A chance to collaborate with a talented and passionate team across South East Europe.

  • Competitive compensation package, including performance-based bonuses.

  • Access to world-class training and development programs.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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