Demand Planner SEE


Belgrade, 00, RS, 11070

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 11,000 passionate Employees working in more than 35 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Our position of Demand Planner, based in Novi Sad, Serbia:

Demand Planner is responsible for accurate demand planning for operating unit in order to achieve timely orders, as well as, the planning of raw materials.


Description of Tasks:

  • Interacting with Sales and Marketing to understand customer plans and other demand inputs.
  • Identifying gaps and opportunities across business lines or entities.
  • Ensuring alignment of final demand plan to supply plan and identifying supply risks/opportunities/constraints and potential solutions.
  • Working cross functionally to finalize pipeline volume for new products across business units and ensuring adequate stock to meet forecast sales demands.
  • Measuring, reporting, and driving improvement of demand planning accuracy and leading a team of Logistics Professionals.
  • Managing bulk materials and dry raw ingredients to ensure that safety stock levels are maintained and avoid stock outs.
  • Creating Purchase Orders and customer interaction with vendors to make sure that orders are placed and confirmed.
  • Assisting in the development of ideas and creativity to better serve production and customer’s needs, such as revision of recipes to resolve problems.  Also, creating new ideas for more efficient production and better quality product in coordination with R&D and production.
  • Scheduling incoming and outgoing trucks based on customer needs and material requirements with traffic.
  • Being responsible for NCR (Non-Conformance) Program local facility.  This includes all vendor contact, follow-up and closure to each incident.
  • Reconciliation of all existing claims to be completed at month’s end. 


Your profile:

  • Bachelor Degree in Operations/Management, Engineering, Finance or similar
  • 3+ years of experience in the Supply Chain/Operations function in a manufacturing environment
  • Fluent in English – both written and oral
  • Native Serbian speaker
  • Proficiency in SAP and MS Office Suite




Our strength comes from the passion and expertise of our people. As we strive to create an environment in which our people can continue to learn and develop their skills on an ongoing basis, it is our goal to encourage entrepreneurship and creativity. Apply for one of our interesting positions today and start a great career in the world of cocoa and chocolate.

If you want to learn more about Barry Callebaut, please find further information here.

Job Segment: Demand Planner, Supply Chain, Engineer, Supply, Logistics, Operations, Engineering