Head of Sustainability


Bandung, JB, ID, 40256

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 11,000 passionate Employees working in more than 35 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

Sustainability Manager contributes to the company’s profit by managing the implementation of Barry Callebaut’s sustainability strategy in Indonesia. This includes full P&L responsibility, managing staff, performance management of projects and standard operations, accomplishing business objectives, management of BC’s presence in the local cocoa sustainability ecosystem, and supporting M&E, client relations, and R&D.


The implementation of sustainability strategy in Indonesia aims at creating a positive return for the company, fulfill bean sourcing sustainability specs and volumes, fulfilling client and donor contracts and achieving a positive impact for the performance of farmer organization performance and livelihoods of individual farmers.


This comprises implementation of certification, productivity service delivery and community development activities in the farmer groups as per planning imperatives following business and development objectives. The latter should follow the trend of Action – Adoption – Impact.


From a program perspective, the position is responsible for implementation in-origin of Cocoa Horizons program, Farm Service Delivery Models as well as projects of clients.


The position operates within the boundaries of cocoa sourcing in Indonesia and is based at PCI, but responsible for sustainability operations in all business units in that origin.


The position requires excellent coordination with all Global Sustainability team functions and origin BUs administration.


Key responsibilities include

  • Design, plan, manage and supervise the implementation of National Sustainability Program via direct reports, partners institutions, and other BC units, to achieve the financial and action/adoption/ impact targets in short and long-term (including site visits).
  • Budget development and cost control of all sustainability initiatives. Monitor, analyze and course-adjust P&L.  When applicable, supervise credit reimbursement rate of farmers in the program. Manage and adapt credit reimbursement strategy.
  • Monitor and report on the performance of national sustainability program against agreed financial and non-financial targets, including timely financial reporting and non-financial reporting, internally, for clients and for other partners, e.g. donors.
  • Maintaining relationships with partner institutions (clients, donors, NGOs, GOs), and contributing to establishing new partnerships, including client visits, to foster a constructive partnership towards reaching the targets, and as required. 
  • Coordinate and communicate with internal parties on sustainability activity and coordination/administration/ financial reporting. Participate in global team efforts.
  • Development of the team as required for today's and tomorrow’s best performance to implement the sustainability strategy (contribute to the recruitment process, team training, coaching of team members, etc.). Cultivate budget ownership.
  • Regularly evaluate the program critically to come up with a better value proposition for the business, as well as day to day analyzing and problem-solving. Support innovation, R&D and team effort for leadership in sustainability impact.
  • Define needs and support the development of an annual training program and diverse curricula for the local team, farmer trainers and farmers.  Coordinate training for local agents regarding needs for compliance, community and productivity activities resulting in accredited agents. Provide reporting on this training for internal management, client and donors.
  • Internal stakeholders:
  • Global Sust Ops
  • Updating the progress of on tasks and target achievement
  • Discuss and solve issues
  • Global team (VP / FC / Partnerships, client account managers, etc.)
  • Communicate on sustainability group strategy
  • Provide report as and when needed
  • Team member
  • Update on sustainability group strategy
  • Develop guidelines for local sustainability implementation
  • Develop and communicate budget for sustainability project and its financial control
  • Approve payment related to sustainability activities
  • Discuss and resolve all issues related to  sustainability activities
  • Coaching team members regularly
  • Monitor sustainability project progress
  • Commercial
  • Communicate all issues related to the sustainability project with the customer
  • Communicate on sourcing strategy related to sustainability initiatives
  • Finance
  • Financial performance reporting.
  • Budget creation and management process
  • Monitor and course correct revenue vs cost
  • Global R&D team
  • Discuss and implement on R&D group guideline adjusted with a local approach
  • External
  • Partners Clients
  • Enhance and develop relationships
  • Communicate on project progress, achievement, challenges and issues
  • Cocoa Sustainability Stakeholders
  • Getting an update on the latest information on the cocoa sustainability-related matter


About you

  • MSc Degree, in Agriculture/Business Administration, Management
  • 8-10 years in the value chain or comparable program management position
  • Knowledge or specific business understanding
  • Business management, team management
  • Agricultural sector
  • Sustainability in Agriculture
  • Commodity trading Supply chain and logistic  (preferably)
  • Business processes in cocoa sourcing and of cocoa farming (preferably)


If you want to learn more about Barry Callebaut, please find further information here.

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