National Account Manager HoReCa and Bakery Chains (Maternity Cover)
Banbury, GB, OX16 3UU
We are looking for a highly dynamic and experienced National Account Manager who will be responsible for the growth and profit of specific HoReCa & Bakery chain accounts throughout the UK. As an ambitious, experienced and highly motivated individual you will be able to quickly build relationships with customers and have a good understanding of how to drive growth through these customers. BC is a huge business to the ability to work cross functionally and be a team player is a must.
MAIN RESPONSIBILITIES & SCOPE
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Focus on growing and developing existing customers, together with generating new business (eg introduction of new products, focusing on our value added products)
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Understand customer market, capability & position to create joint business plans that drive growth across BC’s product range (eg chocolate, decorations, specialties, cocoa, hot chocolate)
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Develop positive working relationships with key stakeholders within the customer including sales, buying, technical, NPD & supply chain
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Provide reports on customer and competitor activity, taking responsibility to share/take action where necessary
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Arrange and manage quarterly business reviews with key customers
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Coordinate Trade Marketing activities for your key customers
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Contract Management: ensure timely administration of contract bookings and payments including formal follow up with appropriate parties eg customer/pricing officer/ credit control
EDUCATION, LANGUAGE, SKILLS & QUALIFICATIONS
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Educated to degree level (preferably in a relevant field of study such as business, economics, or food science) with strong planning, organisation, and prioritising skills
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Presentation Skills – outstanding presentation, verbal and written communication skills
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Strong Account Management Skills and relationship building skills
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Ability to analyse and manipulate data with strong computer literacy across Google, MS (Excel predominantly), SAP & Salesforce applications
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Experience of anaysing market information and forecasting sales opportunities
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Effective end to end project management
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5+ years FMCG experience managing Chain Accounts
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Experience managing a full P&L
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Full accountability for achieving sales targets and reporting requirements
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Demonstrated quantitative skills; ability to quickly learn in a very fast paced business environment.
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Industry knowledge about foodservice and or manufacturing is preferred
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Experience working with national distributors and foodservice operators is a strong plus
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Technical knowledge: Experience on foodservice applications, machinery, food production is a strong plus
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Preferably, experience in different segments and sub segments where our customers are active in: Bakery & Pastry, HoReCa, Chocolate Confectionary or Ice-Cream
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Problem Solving/Analysis – define problems and identify solutions quickly; capable of implementing solutions
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Business acumen: including analytical & quantitative analysis incl. financial understanding
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Experienced in managing and influencing cross functional stakeholders/ regions.
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Sound awareness of macroeconomics
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Previous experience working using the contracting or pricelist model
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Supply Chain Manager, Supply Chain, Account Manager, Marketing Manager, Operations, Sales, Marketing