Technician, QA


Pennsauken, NJ, US, 8110

Job Type: 

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.
About the role: 


Quality Assurance Technician

The QA Technician performs analysis as per Barry Callebaut Policies and Procedures.  The technician is to coordinate the schedule and work of junior technicians and generate required weekly, monthly reports.  The technician must be able to communicate and interact with appropriate personnel pertinent information and data as required.  The technician must possess the ability to manage daily activities as well as multiple urgent requests in a professional and timely manner. Understand principles of Food Safety, Laboratory Safety and Quality Assurance and Control.

Key responsibilities include: 

  • Know and understand Food Safety Principles:   HACCP, GMP’s.
  • Know and understand Laboratory Safety Principles, GLP’s and safety procedures.
  • Know and understand Microbiology (preferably as it pertains to food) Principles.
  • Always conduct self in a safe manner as per Barry Callebaut Policy.
  • Committed to providing a safe food product
  • Works within all regulatory requirements
  • Ability to adhere to GMP practices and all other food safety requirements
  • Maintain work areas, laboratory areas and rooms in a clean and orderly manner.
  • Maintain laboratory instruments and equipment for testing and inspection in a safe, clean and professional manner.
  • Maintain records, logs and notebooks.
  • Retain records properly as assigned.
  • Enter data into the Quality Module of SAP accurately and in a timely manner.
  • Conduct transactions in SAP as required.
  • Maintain, update procedures, and conduct required and appropriate training (in QDS) as required.
  • Perform testing and inspections as it pertains to analytical, foreign material and sensory testing, review results and communicate non-conformances, maintain appropriate logs.
  • Conduct environmental monitoring program and corrective actions, GMP’s as assigned.
  • Train and update fellow staff and plant personnel in quality test procedures and methods as required.


About you:


  • BA/BS degree (Food Science, Microbiology, Biology, Chemistry preferred).
  • Demonstrated ability to multi-task multiple projects in a fast-paced environment.
  • Excellent written and oral communication skills.
  • Ability to work independently and have a strong attention to detail.
  • Experience in the food industry or related GMP regulated industry desirable.
  • Understanding of food safety and GMP principles desirable.


What you can expect from Barry Callebaut:

  • Competitive salary and comprehensive benefits package
  • 12 paid holidays, generous PTO, plus your birthday off
  • Environment that welcomes workplace flexibility
  • An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
  • Ability to grow personally and professionally within an organization that values development and internal career growth
  • Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products. 


We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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