Application Support Analyst - SAP MM (P2P)


Lodz, LD, PL, 90-530

Job Type: 

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Key responsibilities:

  • Focus is on “Incidents”, “Service Requests” and “Information Request” tickets from the users, occasionally works on “Requests for Change”. 
  • Solves the assigned tickets as independently as possible, seeking support from Senior Analysts where required.
  • Work with the development team to get any development done and with Application Delivery teams for template guidance.
  • Ensure that assignments get resolved/ tested and approved according to procedures, including User Acceptance Testing.
  • Monitor interfaces/ batches – analyze issues and dispatch them to the relevant teams.
  • Work with people from remote locations/ regions (internal/ external).
  • Continue to grow expertise in the respective business processes and applications.


About you:


  • University degree in economics, finance, information technology, or similar.
  • Up to 3 years of experience in procurement and logistics processes (SAP Module MM).
  • Understanding cross-functional areas such as order fulfillment, Logistics, Inventory, and Planning would be an advantage.
  • Analytical mind, structure, and attention to detail.
  • Good communicator and team player with a positive attitude.
  • Willingness to learn and develop.
  • Fluent language skills in English (verbal and written).


We offer:


  • Stable employment in an international organization.
  • Annual bonus based on your work results.
  • Private medical care for you and your family.
  • Employee Pension Program.
  • Sports card.
  • Life insurance.
  • Lunch card.
  • Discount card for cultural events.
  • Christmas benefits.
  • Chocolate, fruit, and vegetables in the office.
  • Opportunity to purchase the company's products at reduced prices.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

Were you missing anything in this job ad? Please share your feedback with us by clicking here.

Job Segment: Fulfillment, Procurement, Operations