Supervisor, Production (POKA Coordinator)


American Canyon, CA, US, 94503

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

POSITION TITLE:  Production Supervisor (POKA Coordinator)


REPORTING TO: Production Manager


LOCATION: American Canyon




The Zurich-based Barry Callebaut Group is the world’s leading manufacturer of high-quality chocolate and cocoa products – from the origination and processing cocoa beans to producing the finest chocolates, including chocolate fillings, decorations, and compounds. The Group runs more than 59 production facilities worldwide selling in 140 countries and employs a diverse and dedicated global workforce of over 11,500 people.


The Barry Callebaut Group serves the entire food industry, from industrial food manufacturers to artisanal and professional users of chocolate, such as chocolatiers, pastry chefs, bakers, hotels, restaurants, and caterers.





The incumbent supports the deployment of technical training initiatives using a new collaborative communication solution, POKA (Industrial Mobile Application). The POKA coordinator is responsible for coordinating and supporting the project to increase and facilitate communication and organization of operational knowledge. Top team player in collaboration with production manager, site manager, other departments, and own team. Thinks local and global on site level. Flow management and expertise in stream is essential.


Essential Functions:

  • Provide training workshops on the POKA tool.
  • Participate in the identification of training needs and the development of training guides (information gathering, validation of manufacturing processes, documentation and organization of knowledge).
  • Coordinate the preparation of training guides with knowledge holders according to the established schedule.
  • Support several related training activities for project participants
  • Ensure a safe, healthy and positive environment, lead by example in competitive, output, quality and budget environment supporting relevant KPI and be accountable of site on Department level.
  • Support equipment improvement teams for short and long term, FMEA (Failure Mode Effective Analysis), machine knowledge leaders, safety and quality with MES (Manufacturing Execution System) and Root Cause Analysis.
  • Acts as a Production Supervisor to ensure coverage for all 3 shifts when necessary.
  • Other activities assigned by the management
  • Works within all regulatory requirements.
  • Committed to providing a safe food product.
  • Works within all regulatory requirements.
  • Ability to adhere to GMP practices and all other food safety and food defense requirements.





Education & Work Experience:

  • Associates or Bachelor degree in technical subject preferred.
  • 5+ years of experience in production environment, including Food manufacturing experience, Process and procedures, continuous improvement and projects.
  • Strong technical background, with business acumen, leadership skills.
  • Have good relationship and communication skills.
  • To be able to speak in front of an audience.
  • Ability to generate interest and mobilization.
  • Be independent in monitoring an action plan.
  • Ability to manage multiple projects at once.
  • Aware of IT (multimedia design software and mobile collaboration platform).
  • Be available to work on all shifts.
  • General knowledge of chocolate making and molding processes is an asset.
  • Demonstrates initiative and has good analytical skills
  • Works well in a team as well as independently


Additional Requirements:

  • Self-starter who thrives in a dynamic and fast-paced environment.
  • Detail & results oriented.


What you can expect from Barry Callebaut:

  • Competitive compensation package including salary, benefits, and vacation time
  • Collaborative atmosphere with like-minded individuals who are passionate about chocolate
  • The ability to grow your career within an organization that values development and internal career growth
  • As the Production Supervisor (POKA Coordinator), you will gain valuable business experience in a dynamic and positive working environment.


We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you want to learn more about Barry Callebaut, please find further information here.