Regional Monitoring, Evaluation and Learning Manager


Abidjan, 01, CI, 01 BP 1045

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role:

Monitoring, Evaluation and Learning Manager is part of the regional team leading the efforts around data quality and alignment, impact measurement and extracting learnings from the data we collect. This is a key role driving our transition into a data driven decision-making sustainability team in the region. The role reports into the Head of Sustainability and Farm Services and will closely work with the Global M&E team and our teams in cocoa origin countries. This role suits a data enthusiast who enjoys a good challenge and is excited to establish solid data collection and analysis processes and grow the capacity of our origin based M&E teams.


Our sustainability team and activities are growing incredibly fast, and the M&E team in the region needs to match this growth to continue to provide support and build capacity to our operational team. This role will be responsible to lead the coordination of the M&E of each country to ensure alignment and efficiency. The role will also be responsible for the promotion, development and testing of new technological solutions to keep Barry Callebaut up-to-date of innovations in the industry.


Key responsibilities include:

  • Lead the sustainability Monitoring, Evaluation and Learning strategy and vision from Africa region perspective:
    • Act as point of accountability for all M&E activities across the region
    • Hold vision of M&E within wider sustainability team, and develop its capacity and functions 
    • Build a Regional Impact Framework and drive Sustainability Team on impact reporting
    • Ensure the effective implementation of Global M&E policies and procedures
    • Ensure consistency in our external Annual Sustainability Reporting
    • Evaluate country specific systems and teams to deliver MEL activities
    • Build the capacity of country M&E teams as needed
    • Develop regional learning framework and process, ensuring learnings are generated, captured and shared across the region and globally
  • Coordinate and support origin countries to in the improving their sustainability reporting:
    • Support and standardize the development of tools and processes to monitor progress against internal sustainability goals
    • Set up technical requirements for reporting & in-house app development in cooperation with Headquarter teams (Sustainability and  IM/IT)
    • Ensuring data collected is standardized, of quality, and auditable (if needed).
    • In coordination with the Global Sustainability Communications Manager, support the aggregation, cleaning and processing of data according to client-specific reporting needs
    • Proposing corrective/improvement actions to improve data and work flows. 
  • Drive the development and piloting of our technological solution and align needs and development requirements
  • Participate in design of new country/regional sustainability projects or pilots to develop or validate their M&E components.
  • Oversee the design and management of external evaluation processes and specific studies/research at the country-level
  • Liaise with partners and donors to ensure that M&E data and analysis is responsive to their requests and requirements.


About you:


Technical / functional competencies

  • Experience in similar field in Monitoring & Evaluation in sustainable development, a minimum of 5 years
  • Experience in Origin countries is preferred
  • Coordination of teams outside of reporting line with different agenda, background, and expertise.
  • Project management experience
  • Well versed in Microsoft Excel/ Agile environments/ GIS and other analytical tools (Python, R)
  • Experienced in working with or in African origins of several years is a must
  • Experience in using and reporting from SAP and other databases, experience in database design a plus
  • Strong analytical and critical skills to ensure excellence in data and consistency in KPI reporting
  • Experience with setting up and running field-based experiments for impact analysis a plus
  • Experience with designing or working in sustainable KPI frameworks
  • Independence and quick learning ability
  • Ability to explain complex reporting processes to end-users with strong coaching and training skills
  • Experience in agri-environment issues, child labor, farmer livelihood highly desirable


Interpersonal Competencies and Leadership Competencies

  • Strong listening and analytical skills
  • Strong interpersonal teams
  • Attention to details and reporting capability
  • Strong multitasking skills
  • Team work
  • Solution minded 
  • Business and entrepreneur spirit 
  • Open to innovation
  • Strong delegation capacity without losing control. 
  • Stress Tolerance 

If you want to learn more about Barry Callebaut, please find further information here.